ASUS Dead Pixel Policy & Zero Bright Dot (ZBD) Rules
Complete guide to ASUS Zero Bright Dot guarantees on ROG Swift, ProArt, and TUF Gaming monitors, pixel defect tables, and warranty claim instructions.
Inspect Your ASUS Monitor for Pixel Defects
Confirm whether your monitor has bright dots, dark dead pixels, or subpixel clusters in fullscreen before submitting an RMA.
Launch Fullscreen Dead Pixel Test →ASUS Zero Bright Dot (ZBD) Guarantee Explained
ASUS classifies display defects into Bright Dots (subpixels stuck permanently in the ON state, glowing white, red, green, or blue against a pure black background) and Dark Dots (subpixels stuck in the OFF state, appearing black against bright or white backgrounds).
Under the ASUS ZBD Guarantee, models designated with ZBD are guaranteed 0 bright subpixels throughout the warranty coverage window. If even a single bright subpixel is discovered, ASUS replaces the panel under warranty.
ASUS Defect Allowance Matrix:
| ASUS Monitor Series | Bright Dot (ZBD) Policy | Dark Dot Threshold | Standard Warranty Term |
|---|---|---|---|
| ASUS ProArt Series (PA/PQ) | 0 Bright Dots (ZBD Guaranteed) | > 5 Dark Dots | 3 Years + Factory Calibration Assurance |
| ASUS ROG Swift & Strix (OLED) | 0 Bright Dots (ZBD Guaranteed) | > 5 Dark Dots | 2–3 Years (Includes Burn-In Coverage) |
| ASUS ROG Strix (IPS / Fast LCD) | 0 Bright Dots (Select Models) | > 5 Dark Dots | 3 Years Limited Warranty |
| ASUS TUF Gaming (VG / VG-Q Series) | > 3–5 Bright Dots (Standard ISO Class II) | > 5 Dark Dots | 3 Years Standard Limited Warranty |
| ASUS ZenScreen & Eye Care | > 3 Bright Dots | > 5 Dark Dots | 3 Years Limited Warranty |
How to Claim ASUS Warranty for Dead & Stuck Pixels
- Document Defect Coordinates: Open our fullscreen test, select pure Black (#000000), and photograph the glowing bright dot clearly showing its position relative to panel bezels.
- Check Serial Number & Model: Locate the ASUS serial number (12-15 alphanumeric characters) on the barcode sticker located on the monitor’s rear I/O panel or product box.
- Verify ZBD Eligibility: Check if your specific ASUS model code includes the ZBD designation on the official ASUS warranty specification page.
- Submit ASUS RMA: Visit ASUS Support Portal or contact an ASUS authorized service center to request an Advanced Replacement or standard RMA exchange.
Frequently Asked Questions
What is the ASUS Zero Bright Dot (ZBD) guarantee?
ASUS Zero Bright Dot (ZBD) guarantee promises that designated monitors (including select ROG Swift, ROG Strix, and ProArt series) with even 1 single bright dot within the first 1 to 3 years will receive a free panel exchange.
How many dark pixels are allowed on ASUS TUF Gaming monitors?
ASUS TUF Gaming and standard consumer monitors follow standard warranty guidelines requiring more than 3 to 5 dark dots (or more than 3 bright dots on non-ZBD models) to qualify for RMA.
Does ASUS cover burn-in on ROG OLED gaming monitors?
Yes, current ASUS ROG Swift OLED monitors come with a 2 to 3-year warranty that explicitly covers OLED panel burn-in and permanent image retention in addition to bright dot defects.
Compare Brand Warranty Thresholds
Compare ASUS policies with Dell, LG, Samsung, and Apple guidelines.
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